“A possible condition with your Engine Control System has been detected with your 2022 TUCSON”

John said:

Got this message at ~1,500 miles on my ‘22 Tucson SEL. The check engine light, and sometimes the check oil light as well, appeared.

When only the check engine light is on, there are no noticeable issues. But when the check oil light is on too, the acceleration of the vehicle is drastically decreased! Like 0-60 mph in about 20 seconds

The dealership said they could service the vehicle at the earliest 4-5 weeks out! I pushed the issue and was able to get it in in 2 days. They said they fixed the problem by doing a “software update”(?).

Just 1 month and 1,500 miles later, the same exact issue has arisen — same error message, same dampened acceleration when both the check engine and check oil lights are on.

The dealership is again telling me they can’t service it for another 4-5 weeks. They seem unconcerned that my brand new vehicle is having this issue twice in a month. I am in the process of trying to get it serviced ASAP, and will update with any developments.

Any insights/comments/suggestions about this situation?

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John said:

Update: I was able to get a service appointment this week, only after pushing the issue with the Service Manager. Initially, the regular service representative repeatedly insisted 4-5 weeks away was the earliest availability. After several calls on subsequent days, I finally got through to the Service Manager, who arranged the earlier date.

More importantly, I will provide an update on the vehicle after it’s evaluated on Wednesday. This problem with the Engine Control System for a brand new vehicle could just be a one-off, or it could be a more widespread issue.

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John said:

Update: I was able to get a service appointment this week, only after pushing the issue with the Service Manager. Initially, the regular service representative repeatedly insisted 4-5 weeks away was the earliest availability. After several calls on subsequent days, I finally got through to the Service Manager, who arranged the earlier date.

More importantly, I will provide an update on the vehicle after it’s evaluated on Wednesday. This problem with the Engine Control System for a brand new vehicle could just be a one-off, or it could be a more widespread issue.

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jszjosh said:

Please provide an update here if the issue is resolved. I'm having some issues with my 2022 Tucson Hybrid (just 2000+km) and multiple incidents have happened: warning lights would turn on and instruct me to check the forward safety system and lane-keeping safety system. One time it said, "check hybrid system" and the hybrid system warning light turned on. The errors came up usually when I was braking the car and at the same time, the car would stutter or tremble a bit and it felt like the engine or the hybrid system was having problems stabilizing the car.

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John said:

Update #2: There is an inherent problem with the engine that requires the engine to be replaced!! They found that it was burning through oil at an alarming rate. I don’t have the specifics yet, but that is the gist. It will take several weeks for the repair to be completed …

Needless to say, I am so disappointed with this vehicle and Hyundai as a whole. An engine replacement on a brand new vehicle is unacceptable and should be a concern to anyone looking to buy this car.

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jszjosh said:

Hey John, thanks for the update. Is your Tucson a hybrid one or a pure gasoline one? Is this a one-off case or there could be similar problems with many other cars produced by the same factory?

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John said:

Pure gasoline.
Hopefully for everyone, mine is just a one-off case.

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jszjosh said:

Please provide an update here if the issue is resolved. I'm having some issues with my 2022 Tucson Hybrid (just 2000+km) and multiple incidents have happened: warning lights would turn on and instruct me to check the forward safety system and lane-keeping safety system. One time it said, "check hybrid system" and the hybrid system warning light turned on. The errors came up usually when I was braking the car and at the same time, the car would stutter or tremble a bit and it felt like the engine or the hybrid system was having problems stabilizing the car.

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222cson said:

Have the issues on your Canadian Hybrid been solved? If so, what was the cause? What trim is yours?

Thanks!

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jszjosh said:

Are you having the same issue with your tucson?

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Cdprock12 said:

I just got the same message pop up on my 22 Tucson today. Has about 1900 miles and I’ve had about 4 weeks. I’m so furious. Brand new car and the check engine light is already on.

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