[Crow]

Hi Everyone,

We picked up our Tucson Hybrid Limited (white w/ gray int.) on Friday and I spent the past two days exploring the dizzying array of features. It's like driving a large phone

I love most things about the vehicle, but, have run into a few glitches. Hopefully someone can shed a light on a resolution short of going back to the dealer (something I'd really like to avoid).

1. The Limited trim includes two Memory set positions on the driver's door. According to the owner's manual, this operates like most vehicles and controls both the SEATS & OUTSIDE MIRRORS. However on our vehicle, the buttons only control the seats (mirror positions never change). I have tried this using a different User Profile with the same result.

2. The Two Press Door Unlock setting feature does not seem to work. Like most vehicles, if you press the Door Unlock button (remote or driver door button) once, it unlocks only the driver's door. Press it twice, it unlocks all doors. In our case, one press of the button always unlocks all doors.

If anyone else has experienced this, please chime in. I was hoping a firmware update may resolve these glitches, but Hyundai currently doesn't support over-the-air updates. Firmware Updates can be applied if you have the download. But I'm not sure where to find them. My current Firmware version here in the US is 301-210111. Would appreciate hearing from a Hyundai Tech or someone knowledgeable that can shed some light on these issues.

 

[rbreeze]

@Crow, congratulations on picking up a new Tucson Hybrid Limited. As mentioned in another thread I have reserved a Tucson Ultimate Hybrid (Canadian version of the Hybrid Limited) and it's expected to arrive at the dealer around June 3rd.
Re your item 1, the Canadian sales brochure for the 2022 Tucson mentions the following for the Ultimate Hybrid (top trim here): Driver's Integrated Memory System (seat only). Suggest you refer to the owner's manual for further info.
Re your item 2, are you following the settings instructions that are mentioned in this Hyundai USA video? Do you have a tick in the box next to 2 Press Unlock in Vehicle Settings?

Hope this helps - let us know.
Cheers Richard

 

[Crow]

1. Yes, our Owner's Manual does indicate the Memory buttons control both the Seat and Outside Mirror positions. On our vehicle, the Memory button only controls the Seat position. I've tried everything I can think of (including using the Infotainment Reset button using a ballpoint pen) and have not been able to get the Mirrors to respond to the Memory set buttons.

2. Yes, the 2 Press Unlock checkbox is checked. Unfortunately, it does not work either.

So, it looks like we're going back to the dealer for further inspection. Hopefully, they have a firmware update available that addresses these issues. I have not found any other issues so far, but, most settings were left in the default positions.

 

[Crow]

In case anyone is wondering, using the recessed Infotainment Reset button on the new Tucson does retain the settings.

I also suggest before new owners begin to configure the settings, set up User Profiles first. The vehicle allows you to set up to 3 profiles: Driver 1, Driver 2, and Guest. This allows you to configure the settings for each driver. For example, my wife likes the Cube cluster theme while I retain the default setting. So, the Profiles are set accordingly. Also note by setting up the Profiles first, this effectively provides upto 6 Memory button settings (two for each profile).

 

[Crow]

Hi Everyone,

We picked up our Tucson Hybrid Limited (white w/ gray int.) on Friday and I spent the past two days exploring the dizzying array of features. It's like driving a large phone

I love most things about the vehicle, but, have run into a few glitches. Hopefully someone can shed a light on a resolution short of going back to the dealer (something I'd really like to avoid).

1. The Limited trim includes two Memory set positions on the driver's door. According to the owner's manual, this operates like most vehicles and controls both the SEATS & OUTSIDE MIRRORS. However on our vehicle, the buttons only control the seats (mirror positions never change). I have tried this using a different User Profile with the same result.

2. The Two Press Door Unlock setting feature does not seem to work. Like most vehicles, if you press the Door Unlock button (remote or driver door button) once, it unlocks only the driver's door. Press it twice, it unlocks all doors. In our case, one press of the button always unlocks all doors.

If anyone else has experienced this, please chime in. I was hoping a firmware update may resolve these glitches, but Hyundai currently doesn't support over-the-air updates. Firmware Updates can be applied if you have the download. But I'm not sure where to find them. My current Firmware version here in the US is 301-210111. Would appreciate hearing from a Hyundai Tech or someone knowledgeable that can shed some light on these issues.

Ok, after further investigation, I'm going to answer my own questions here.

1. The Integrated Memory System on the 2022 Tucson Hybrid Limited trim does not include outside mirror memory, only the driver seat. Inexcusable Hyundai. You gave us heated rear seats but didn't integrate the mirrors into your "Integrated Memory System". That's a head scratcher.

2. The door "Two Press Unlock" feature does work, just differently from what I'm used to. From inside, pressing the Door Unlock button located on the driver's door inside panel always unlocks all doors. To unlock only the driver's door, simply grab the handle and open the door while all other doors are locked. Just different logic from what I'm used to.

From the outside, it takes a little practice and it helps knowing there are two sensors on the driver's outside door handle. One indent on the face of the handle and a sensor on the backside of the handle. When 2 Press Unlock is enabled, the outer indent is used for locking the car. A simple tap is all that's necessary (a tap & hold will not always work). Likewise when 2 Press Unlock is enabled, a gentle touch and hold on the underside of the exterior door handle unlocks only the driver door. If you remove your hand and re-touch that same sensor (within 4 seconds), that action will unlock all doors. The key here is be patient and don't remove your hand from the sensor until you have opened the door to prevent the other doors from unlocking. And, attempting to unlock the passenger door will always unlock all doors. My apologies to Hyundai on this one. It works, just not as I expected.

I'm disappointed about the Integrated Memory System not including the Mirrors. But now that it appears to be an expected feature, it at least saves me a trip to the dealer.

 

[rbreeze]

^ @Crow, thanks for that follow-up and clarification.

Re Item 1 - The lack of outside mirror memory on the 2022 Tucson top trim is disappointing and puzzling. I don't know what Hyundai were thinking when they engineered the system - no doubt it's all about cost savings. It's not a deal breaker for me, but to be honest I am now giving new consideration to the Genesis GV70 which is due out shortly.
Obviously the Tucson also lacks the outside mirror tilt-down feature when Reverse is selected.

Re Item 2 - I've always assumed that when you press the door unlock button on the driver's door inside panel that it will unlock ALL doors in ANY car. You've obviously had a different experience with the Toyotas you've owned over the years.
Question: With all the doors locked in your Tucson and you sitting in the driver's seat, are you able to open the driver's door by pulling on the interior door handle? In my Audi Q5 the driver door opens in that situation, and all the other doors remain locked.
Edit: Never mind this last point/question, as I just saw you've edited your last post and your additional info has answered my question.

 

[Crow]

^ @Crow, thanks for that follow-up and clarification.

Re Item 1 - The lack of outside mirror memory on the 2022 Tucson top trim is disappointing and puzzling. I don't know what Hyundai were thinking when they engineered the system. It's not a deal breaker for me, but to be honest I am now giving new consideration to the new Genesis GV70 which is due out shortly.
Obviously the Tucson also lacks the outside mirror tilt-down feature when Reverse is selected.

Re Item 2 - I've always assumed that when you press the door unlock button on the driver's door inside panel that it will unlock ALL doors in ANY car. You've obviously had a different experience with the Toyotas you've owned over the years.
Question: With all the doors locked in your Tucson and you sitting in the driver's seat, are you able to open the driver's door by pulling on the interior door handle? In my Audi Q5 the driver door opens in that situation, and all the other doors remain locked.
Edit: Never mind this last point, as I just saw you've edited your last post and have answered my question.

You're correct re Item #2 and I corrected my understanding of how the 2 Press Unlock feature works on my original thread. It does indeed work as you described, just different from what I'm used to.

The Memory System excluding the mirrors is disappointing. Oh well, still a nice vehicle.

 

[rbreeze]

^ Re the Memory System... if it's any consolation I've discovered the 2021 Tucson doesn't have a memory system at all, regardless of trim. On the 2021 Toyota RAV4 the optional memory system does the driver's seat only, same as the 2022 Tucson.

 

[NikonGuy]

Regarding memory seats, I know it's not possible with the manual telescoping steering wheel but would have loved recalling the steering wheel also.

 

[Pointer1400]

Page 5-38 of the owners manual states that the drivers side mirror will be adjusted with the seat position memories. Mine doesn't, and I've been deep into the settings pages and can't find an answer.

 

[jellob1976]

Page 5-38 of the owners manual states that the drivers side mirror will be adjusted with the seat position memories. Mine doesn't, and I've been deep into the settings pages and can't find an answer.

That's interesting. I just checked the electronic manual through bluelink and the pages you referenced... And it doesn't mention anything about the mirror. I'll have to check the hard copy of the manual later.

I wonder if Hyundai intended to put the feature in the car ended up scrapping it, and forgot to take it out of some manuals.

And I agree that this was an oversight by Hyundai. It's not a deal breaker or anything, but I don't know why it wasn't included.

 

[Pointer1400]

That's interesting. I just checked the electronic manual through bluelink and the pages you referenced... And it doesn't mention anything about the mirror. I'll have to check the hard copy of the manual later.

I wonder if Hyundai intended to put the feature in the car ended up scrapping it, and forgot to take it out of some manuals.

And I agree that this was an oversight by Hyundai. It's not a deal breaker or anything, but I don't know why it wasn't included.

This is the only reference I've found so far, and I can't believe Hyundai would omit the mirror. Every Limited model Hyundai I've had so far has had BOTH mirrors linked to the seat memory.
So I have to wonder if this is a typo or what???

 

[Crow]

The IMS system reference in the 2022 Tucson Hybrid Owner's Manual I downloaded in May does not reference the side mirrors in my copy here in the US. I too agree this is an unfortunate oversight by Hyundai, especially calling it an "Integrated" Memory System.

 

[bpnjensen]

Hi, All. So watched a Youtube video this morning with a guy putting a new Tucson through its paces on a rugged road in Washington State. Taking this SUV up a rocky rough inclined road, he found that the computer in the vehicle failed to provide reliable instructions to the drive train. He found that in more than one driving mode, the vehicle began to jitter/stutter climbing this hill, and at some points when he depressed the throttle, the wheels simply refused to turn. His experience begins about 14:20 in this video.

2022 Hyundai Tucson Hybrid AWD Review and Off-Road Test - YouTube

Is his experience a one-off problem, or is this common? If I buy this thing, I will occasionally use it for light off-road, and I need something dependable.

IN other videos he takes other comparable SUVs up this hill and other situations, and encounters better results (ie RAV4, Subaru Crosstrek, etc)

Thanks for any ideas in advance. - Bruce

 

[rbreeze]

Hi, All. So watched a Youtube video this morning with a guy putting a new Tucson through its paces on a rugged road in Washington State. Taking this SUV up a rocky rough inclined road, he found that the computer in the vehicle failed to provide reliable instructions to the drive train. He found that in more than one driving mode, the vehicle began to jitter/stutter climbing this hill, and at some points when he depressed the throttle, the wheels simply refused to turn. His experience begins about 14:20 in this video.

2022 Hyundai Tucson Hybrid AWD Review and Off-Road Test - YouTube

Is his experience a one-off problem, or is this common? If I buy this thing, I will occasionally use it for light off-road, and I need something dependable.

IN other videos he takes other comparable SUVs up this hill and other situations, and encounters better results (ie RAV4, Subaru Crosstrek, etc)

Thanks for any ideas in advance. - Bruce

^ @bpnjensen - Please be aware there is already a thread about this very topic in the "Hyundai-Forums". I include below the link to that thread:

In this latest video review the '22 Tucson Hybrid...

In this new/latest video review of the 2022 Tucson Hybrid Limited AWD the vehicle fails the off-road rocky hill climb test - quite miserably I might add. Based on this result it appears Hyundai really need to tweak the software for the AWD and traction control systems. IMO, the reviewer should...

www.hyundai-forums.com

Cheers Richard

 

[Randy22]

^ @bpnjensen - Please be aware there is already a thread about this very topic in the "Hyundai-Forums". I include below the link to that thread:

In this latest video review the '22 Tucson Hybrid...

In this new/latest video review of the 2022 Tucson Hybrid Limited AWD the vehicle fails the off-road rocky hill climb test - quite miserably I might add. Based on this result it appears Hyundai really need to tweak the software for the AWD and traction control systems. IMO, the reviewer should...

www.hyundai-forums.com

Cheers Richard

^ @bpnjensen - Please be aware there is already a thread about this very topic in the "Hyundai-Forums". I include below the link to that thread:

In this latest video review the '22 Tucson Hybrid...

In this new/latest video review of the 2022 Tucson Hybrid Limited AWD the vehicle fails the off-road rocky hill climb test - quite miserably I might add. Based on this result it appears Hyundai really need to tweak the software for the AWD and traction control systems. IMO, the reviewer should...

www.hyundai-forums.com

Cheers Richard

That same guy did a Gas Limited and it did well. It is on YOUTUBE now

 

[bpnjensen]

That same guy did a Gas Limited and it did well. It is on YOUTUBE now

That same guy did a Gas Limited and it did well. It is on YOUTUBE now

^ @bpnjensen - Please be aware there is already a thread about this very topic in the "Hyundai-Forums". I include below the link to that thread:

In this latest video review the '22 Tucson Hybrid...

In this new/latest video review of the 2022 Tucson Hybrid Limited AWD the vehicle fails the off-road rocky hill climb test - quite miserably I might add. Based on this result it appears Hyundai really need to tweak the software for the AWD and traction control systems. IMO, the reviewer should...

www.hyundai-forums.com

Cheers Richard

Thanks for this. I saw that. IMHO, he was comparing apples with oranges, and his new test did NOT really answer the question without accounting for all variables. I like that guy, but I have lost faith in him. I'll wait until somebody else does a true variable-accounted comparison.

 

[SVC]

Many manufacturers are deleting features during production runs due to chip shortages

 

[Flashbang]

The IMS system reference in the 2022 Tucson Hybrid Owner's Manual I downloaded in May does not reference the side mirrors in my copy here in the US. I too agree this is an unfortunate oversight by Hyundai, especially calling it an "Integrated" Memory System. View attachment 191

I does mention the mirrors.

Still wrong.

 

[Flashbang]

Thanks for this. I saw that. IMHO, he was comparing apples with oranges, and his new test did NOT really answer the question without accounting for all variables. I like that guy, but I have lost faith in him. I'll wait until somebody else does a true variable-accounted comparison.

Yep, this guy is a tool.

Complaining about ability without ever taking Traction control off.