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Discussion Starter · #1 ·
Love our 2022 Tucson Limited!
Its been in the shop now for 2 weeks due to steering wheel shaking at 60 mph and above. So far Hyundai has no clue what the problem is. Special techs were supposed to be sent out to diagnose the problem, but I have heard no word from service.
Anyone else have this steering problem?
 

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Love our 2022 Tucson Limited!
Its been in the shop now for 2 weeks due to steering wheel shaking at 60 mph and above. So far Hyundai has no clue what the problem is. Special techs were supposed to be sent out to diagnose the problem, but I have heard no word from service.
Anyone else have this steering problem?
I'm pretty sure they have checked if the tires were balanced or not. I have the same issue and still have it today. My service tech found an imbalance in the tires however the issue still exist despite the tire rotation and balancing. And it feels like I am driving on some gravel road.
 

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Discussion Starter · #3 ·
I'm pretty sure they have checked if the tires were balanced or not. I have the same issue and still have it today. My service tech found an imbalance in the tires however the issue still exist despite the tire rotation and balancing. And it feels like I am driving on some gravel road.
Yup, balanced the wheels, then removed the driveshaft (rear), changed wheels too....still persists. Ive been workin on cars for 45 years. What makes me mad is Hyundai is not following a standard "front end troubleshooting" guideline, like, do an alignment, check the wheel bearings, bushings, and then the steering column. Cars been in the shop for 2 weeks now! Im driving a 30K loaner when I should be in a 40K Limited! Losing my patience. 🤬
 

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Yup, balanced the wheels, then removed the driveshaft (rear), changed wheels too....still persists. Ive been workin on cars for 45 years. What makes me mad is Hyundai is not following a standard "front end troubleshooting" guideline, like, do an alignment, check the wheel bearings, bushings, and then the steering column. Cars been in the shop for 2 weeks now! Im driving a 30K loaner when I should be in a 40K Limited! Losing my patience. 🤬
Oh trust me on the frustration part, I have the non- hybrid SEL with the Premium package and I still haven't heard any word from any case manager not only with this issue but with another issue, the rep told me last Friday that they are backlog a bit on cases, I don't know if they are BS'ing with me or not.
And also I believe the last visit to service seems like they don't care if your problem is a concern but say to you that" just bring it back if the issue is still there' REALLY??? I really hate taking it in for service because I feel like there are all being dishonest and just wants your money and not trying to figure out what is going on.
 

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Discussion Starter · #5 ·
Oh trust me on the frustration part, I have the non- hybrid SEL with the Premium package and I still haven't heard any word from any case manager not only with this issue but with another issue, the rep told me last Friday that they are backlog a bit on cases, I don't know if they are BS'ing with me or not.
And also I believe the last visit to service seems like they don't care if your problem is a concern but say to you that" just bring it back if the issue is still there' REALLY??? I really hate taking it in for service because I feel like there are all being dishonest and just wants your money and not trying to figure out what is going on.
Yeah, I feel the same way you do. Okay, so we now know its not just a "limited" problem. I live in MN. I can already invoke the "lemon law" because it only takes one attempt to fix a "steering" issue with no positive outcome. Now do I want to do that?, not really, I like the car! I would like to see some "hustle" to resolve the problem. Ill keep you posted, you do the same....good luck! o_O
 

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Yup, balanced the wheels, then removed the driveshaft (rear), changed wheels too....still persists. Ive been workin on cars for 45 years. What makes me mad is Hyundai is not following a standard "front end troubleshooting" guideline, like, do an alignment, check the wheel bearings, bushings, and then the steering column. Cars been in the shop for 2 weeks now! Im driving a 30K loaner when I should be in a 40K Limited! Losing my patience. 🤬
^ @RJaques - Just wondering... when the wheels were changed, were the tires also changed? Is it possible there's a defective tire?
/rb
 

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Discussion Starter · #8 ·
Yeah, I feel the same way you do. Okay, so we now know its not just a "limited" problem. I live in MN. I can already invoke the "lemon law" because it only takes one attempt to fix a "steering" issue with no positive outcome. Now do I want to do that?, not really, I like the car! I would like to see some "hustle" to resolve the problem. Ill keep you posted, you do the same....good luck! o_O
Talked to service rep today....Hyundai wants to replace the "ABS module".....? Okay, maybe, but the part is on backorder due to a recall for a electrical short in the unit....wonderful! 😜
 

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Talked to service rep today....Hyundai wants to replace the "ABS module".....? Okay, maybe, but the part is on backorder due to a recall for a electrical short in the unit....wonderful! 😜
Wow, already a recall for the ABS module??
The first recall was for the typo in the manual guide to use Premium grade gasoline. I was thinking that was incorrect to use premium grade so I decided call customer care when I first bought the car and it was a typo indeed.
 

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I also have this problem. Above 60, the wheel shakes sometimes. I took it to the dealer and they inspected the front and said it's all good. They also guessed that it was the lane keep assist and lane centering systems fighting each other. I turned both systems off and it still does it, so that's not the problem. I'll get another appointment with the dealer and update on what happens.
 

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Discussion Starter · #11 ·
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Wow, already a recall for the ABS module??
The first recall was for the typo in the manual guide to use Premium grade gasoline. I was thinking that was incorrect to use premium grade so I decided call customer care when I first bought the car and it was a typo indeed.
:p Oh, and Bayfire2441 has joined us!
 

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Discussion Starter · #12 ·
I also have this problem. Above 60, the wheel shakes sometimes. I took it to the dealer and they inspected the front and said it's all good. They also guessed that it was the lane keep assist and lane centering systems fighting each other. I turned both systems off and it still does it, so that's not the problem. I'll get another appointment with the dealer and update on what happens.
Thanks! Keep us posted! ;)
 

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I am having the issue as well.. I first noticed it when I tried to avoid a crack on the highway which was really bizzare because I didn't even notice any road feedback, the steering wheel just started to shimmy. It used to happen intermittently on a daily basis especially when going over bumps, depressions and expansion joints. I had the tires balanced and rotated. It's been happening less frequently now but so annoying when it happens. If I slow down to 80km/hr it'll stop shimmying but as soon as I get back up to 100km/hr it'll either go back to shimmying or just drive normally. One thing for sure though is that this steering wheel now has more road feedback than any car I've ever driven before. First got the shimmy around 900km
 

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I am having the issue as well.. I first noticed it when I drove over a crack on the highway which was really bizzare because I didn't even notice any road feedback, the steering wheel just started to shimmy. It used to happen inermittently on a daily basis especially when going over bumps, depressions and expansion joints. I had the tires balanced and rotated. It's been happening less frequently now but so annoying when it happens. If I slow down to 80km/hr it'll stop shimmying but as soon as I get back up to 100km/hr it'll either go back to shimmying or just drive normally. One thing for sure though is that this steering wheel now has more road feedback than any car I've ever driven before. First got the shimmy around 900km and I'm at 6000km now.
Yes, I totally agree, the steering column does have more feedback than any other vehicle brand new off the lot. However I did previous owned an Elantra GT hatchback and that was brand new, it didn't have this feedback off the lot.
 

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Discussion Starter · #15 ·
I am having the issue as well.. I first noticed it when I drove over a crack on the highway which was really bizzare because I didn't even notice any road feedback, the steering wheel just started to shimmy. It used to happen inermittently on a daily basis especially when going over bumps, depressions and expansion joints. I had the tires balanced and rotated. It's been happening less frequently now but so annoying when it happens. If I slow down to 80km/hr it'll stop shimmying but as soon as I get back up to 100km/hr it'll either go back to shimmying or just drive normally. One thing for sure though is that this steering wheel now has more road feedback than any car I've ever driven before. First got the shimmy around 900km and I'm at 6000km now.
Thanks for commenting. As Im sure you know the wheel shouldn't "shimmy" at all. Have you brought the car in for repair? Let us know about your experience!
 

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Yes, I totally agree, the steering column does have more feedback than any other vehicle brand new off the lot. However I did previous owned an Elantra GT hatchback and that was brand new, it didn't have this feedback off the lot.
I didn't notice anything particularly odd with the steering wheel when I was doing the test drive, it felt really smooth. I was really impressed with how quiet and smooth the ride was. But now, I have become so sensitive to the steering wheel ever since the shimmying began. Every time I drive, I'm trying to catch the moments before the shimmying starts and wince when I'm about to hit a bump or undulations on the highway expecting the shimmy to start. I also had an Elantra GT before and never noticed excessive feedback from the the steering wheel when going over bumps or an intermittent shimmy.
 

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Thanks for commenting. As Im sure you know the wheel shouldn't "shimmy" at all. Have you brought the car in for repair? Let us know about your experience!
Thanks for starting the discussion, I thought I was the only one experiencing this. I have the Preferred Trim btw.

I have taken the Tucson in for service three times since May. The first time I brought it in, I explained that one time the shimmy occurred after the front collision warning turned on when someone cut me off on the highway and the steering wheel shimmied for about 5 mins between the speeds of 90km/hr and 120km/hr. So they checked the sensor and found that it was out of spec, they reset it and put it to spec. That didn't fix anything. I brought it back a week or two later, and they took it on the highway and were not able to replicate the issue which I can understand because I explained to them that it is intermittent. They deemed nothing was wrong with the car, I showed a video clip of the shimmying to the advisor and he refuses to believe it is a problem because he cannot see the road conditions in the video. I have driven on that highway for more than 10 years with 4 different cars on the daily and never experienced any intermittent shimmy whether the roads were grooved because of construction, bumpy and cracked, or freshly paved. They gave me a loaner both times I brought it in. The first loaner was a 2022 Preferred Tucson which had a lot less road feedback from the steering wheel and the second time they gave me a 2021 Elantra which also had significantly less road feedback from the steering wheel. I brought it in to another dealership the third time. I showed the advisor the video and he said it looked like my wheels may need to be balanced. I explained that the shimmy happens intermittently especially after hitting some bumps or depressions. They say they also took it to the highway and could not replicate it. They reset the ABS and said I should keep driving it until a warning sign shows up on the dash and to test if having the safety features on and off makes a difference. I am pretty sure it's not the sensors, I've tried driving with them off.

I then took it to a third party shop to rebalance and rotate (just straight back to front, front to back). It's been happening less frequently but so annoying when it does. I can't even make out the icons very well on the steering wheel at night when it's shimmying. When driving on local roads at speeds of 20km/hr to 60km/hr, I've also noticed the steering wheel will jerk quickly sometimes when I go over manholes, and bumpy roads. I don't feel the car pulling to one side when it jerks though. I've talked to two more third party shops after, they say it could be the steering rack teeth, the electronics in the steering system, something in the suspension that comes loose from the impact, the struts might be defective, and something about the resonant frequency from the bumps transferring to the steering wheel.

I've been away so I wont have a chance to bring it back to the dealership until August.
 

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Discussion Starter · #18 ·
Thanks for starting the discussion, I thought I was the only one experiencing this. I have the Preferred Trim btw.

I have taken the Tucson in for service three times since May. The first time I brought it in, I explained that one time the shimmy occurred after the front collision warning turned on when someone cut me off on the highway and the steering wheel shimmied for about 5 mins between the speeds of 90km/hr and 120km/hr. So they checked the sensor and found that it was out of spec, they reset it and put it to spec. That didn't fix anything. I brought it back a week or two later, and they took it on the highway and were not able to replicate the issue which I can understand because I explained to them that it is intermittent. They deemed nothing was wrong with the car, I showed a video clip of the shimmying to the advisor and he refuses to believe it is a problem because he cannot see the road conditions in the video. I have driven on that highway for more than 10 years with 4 different cars on the daily and never experienced any intermittent shimmy whether the roads were grooved because of construction, bumpy and cracked, or freshly paved. They gave me a loaner both times I brought it in. The first loaner was a 2022 Preferred Tucson which had a lot less road feedback from the steering wheel and the second time they gave me a 2021 Elantra which also had significantly less road feedback from the steering wheel. I brought it in to another dealership the third time. I showed the advisor the video and he said it looked like my wheels may need to be balanced. I explained that the shimmy happens intermittently especially after hitting some bumps or depressions. They say they also took it to the highway and could not replicate it. They reset the ABS and said I should keep driving it until a warning sign shows up on the dash and to test if having the safety features on and off makes a difference. I am pretty sure it's not the sensors, I've tried driving with them off.

I then took it to a third party shop to rebalance and rotate (just straight back to front, front to back). It's been happening less frequently but so annoying when it does. I can't even make out the icons very well on the steering wheel at night when it's shimmying. When driving on local roads at speeds of 20km/hr to 60km/hr, I've also noticed the steering wheel will jerk quickly sometimes when I go over manholes, and bumpy roads. I don't feel the car pulling to one side when it jerks though. I've talked to two more third party shops after, they say it could be the steering rack teeth, the electronics in the steering system, something in the suspension that comes loose from the impact, the struts might be defective, and something about the resonant frequency from the bumps transferring to the steering wheel.

I've been away so I wont have a chance to bring it back to the dealership until August.
Wow!, great reply! I have question for you....explain what you mean by "feedback in the steering wheel.":unsure:
 

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Wow!, great reply! I have question for you....explain what you mean by "feedback in the steering wheel.":unsure:
The steering wheel vibrates more than any car I have driven before when going over road imperfections, especially bumpy areas. It's odd because I don't recall experiencing it in my first few weeks of having the suv. I've compared it to a 2018 Camry, 2019 x5, 2021 elantra, and another 2022 Tucson. Drove over train tracks then a bumpy road. My steering wheel has more rattle and jerks when going over the imperfections.

Forgot to mention that I've noticed the steering wheel will jerk when I back out of the driveway at exactly the point when the front wheels leaves the driveway and goes on to the street. Never experienced that with any car before.
 

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Discussion Starter · #20 ·
The steering wheel vibrates more than any car I have driven before when going over road imperfections, especially bumpy areas. It's odd because I don't recall experiencing it in my first few weeks of having the suv. I've compared it to a 2018 Camry, 2019 x5, 2021 elantra, and another 2022 Tucson. Drove over train tracks then a bumpy road. My steering wheel has more rattle and jerks when going over the imperfections.

Forgot to mention that I've noticed the steering wheel will jerk when I back out of the driveway at exactly the point when the front wheels leaves the driveway and goes on to the street. Never experienced that with any car before.
Okay, thanks. Yeah, sounds like the rack is a little underpowered. I am driving a 2021 Tucson as a loaner and its steering is fairly sterile. meaning ya dont get much feedback....you will feel a bump, but it wont move the wheel. Im anxiously waiting to see what the remedy turns out to be. As I said earlier, these techs are all over the place as far as diagnosing the problem instead of following usual front end trouble shooting. Keep us posted!
 
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