Digital Key Card Compatibility and Issues

EdG2022TucsonSEL said:

I can't seem to get an answer from my dealer or Blue link as to whether or not the available NFC card will work with the 2022 SEL with Convenience package (non-hybrid). I see where it lists "SEL/Blue" which I'm interpreting as "SEL" and/or "Blue" versions but I could be wrong. I do have the digital key on my Android smartphone working somewhat (about 7 out of 10 times). When it doesn't work I start the vehicle remotely with the "Hyundai Digital Key" app and then press the brake pedal to shut the car off and then I can restart with the phone being recognized as the digital key. I've been all through this with Hyundai and their solution is to have the dealer replace the NFC electronics??? Anyone else experiencing this?

Thanks,
Ed

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^ Hi Ed. From what I've read, any US-market '22 Tucson that has the "Hyundai Digital Key" feature will allow an NFC Card Key to be registered and utilized.
If you're having issues getting the Hyundai Digital Key to work consistently using your Android smartphone, the problem may be with the smartphone itself or the vehicle's NFC electronics. Is the Hyundai Digital Key issue you're experiencing intermittently related also to the unlocking (and locking) of your driver door or is it just starting the vehicle an issue at times? If you're able to always unlock (and lock) the driver door with your smartphone, but you're not always able to start the vehicle with your smartphone placed on the wireless charging pad/digital key authentication pad, then a problem may exist with the digital key authentication pad. I would think the dealer should be able to sort this out in short order.
- Richard

EdG2022TucsonSEL said:

I can't seem to get an answer from my dealer or Blue link as to whether or not the available NFC card will work with the 2022 SEL with Convenience package (non-hybrid). I see where it lists "SEL/Blue" which I'm interpreting as "SEL" and/or "Blue" versions but I could be wrong. I do have the digital key on my Android smartphone working somewhat (about 7 out of 10 times). When it doesn't work I start the vehicle remotely with the "Hyundai Digital Key" app and then press the brake pedal to shut the car off and then I can restart with the phone being recognized as the digital key. I've been all through this with Hyundai and their solution is to have the dealer replace the NFC electronics??? Anyone else experiencing this?

Thanks,
Ed

Click to expand...

Hey Ed,
having the same exact issue. Good to know i was not the only one. Only works 7/10 times and when it doesnt recongize the phone its also not recongizing the NFC key either for me. Were u able to get it fixed?

I am having this same issue with my 2022 Hyundai Tucson Limited. My digital key card works to lock and unlock my car but will not start my vehicle. I have erased the digital card and re-synced it multiple times. Has anyone figured out the issues to this problem?

bbdt18 said:

I am having this same issue with my 2022 Hyundai Tucson Limited. My digital key card works to lock and unlock my car but will not start my vehicle. I have erased the digital card and re-synced it multiple times. Has anyone figured out the issues to this problem?

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Nope, same experience. I figured I must be doing something wrong ans gave up

Sent from my Pixel 5 using Tapatalk

bbdt18 said:

I am having this same issue with my 2022 Hyundai Tucson Limited. My digital key card works to lock and unlock my car but will not start my vehicle. I have erased the digital card and re-synced it multiple times. Has anyone figured out the issues to this problem?

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phalkon30 said:

Nope, same experience. I figured I must be doing something wrong ans gave up

Sent from my Pixel 5 using Tapatalk

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Thanks for making me feel not so bad about the lack of this feature for Canadians.

Same problem. Has anyone found the answer ?

I finally gave up! I reported to the dealer with no fix, they tried a couple things to fix the issue but had no luck. I traded the vehicle for a different Hyundai due to this issue along with others. Not a fan of the new Tucson. They have many things to improve for the 2023.

bbdt18 said:

I traded the vehicle for a different Hyundai due to this issue along with others.

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Any details on what you got, and what the financial side looks like? / did they get more money from you?

I got a 22 Sonata Limited. They traded me out of my lease and lowered my payment. With the rebates Hyundai is offering I broke even and owed nothing. I will say my digital key is perfect with my Sonata. I never carry my keys anymore and use the digital key all the time! I haven’t had one issue so far with the digital key.

bbdt18 said:

I am having this same issue with my 2022 Hyundai Tucson Limited. My digital key card works to lock and unlock my car but will not start my vehicle. I have erased the digital card and re-synced it multiple times. Has anyone figured out the issues to this problem?

Click to expand...

I have the opposite problem.. I can start the vehicle, but lock/unlock doors works 1 out of 10 tries.

Zero problems with the key card unlocking or starting. Placing it on the charging pad correctly is imperative. To unlock don't move the card at all place horizontally across the handle almost touching it.