[bballjer44]

I’m right there with you but I’ll go one step further. I’d never buy a Hyundai again!

Sounds like a horse and buggy would be your speed.

 

[KevMeist]

I picked up my 2023 Tucson Hybrid Blue from the dealer and no one went over anything in the car with me, so its been a mish mash of me figuring it out, reading the manual, reading online posts and generally wondering why certain things don't work the way a rational person would design them to work. I will never buy a car with push button start, push button transmission, push button rear hatch or keyless entry/lock ever again.

Sorry that your dealer didn't go over anything with you. There is no excuse for that. One nice thing with push button start is that you no longer need to have a keychain dangling on your knee. Giove it a little while, I think you will find push button start growing on you. The same could be said for push button transmission. It feels weird to start but will probably also grow on you also.

My salesman went over a lot of the controls with me but it is a lot to take in all at once. It certainly is NOT your father's Buick. I'm an IT guy and it took me a couple of months to get the dash etc to be that the way I wanted it to be and also remember where the settings were.

I hop that it grows on you as you drive it more. There are a lot of knowledgeable people on this forum that can help. Look on YouTube for various videos also.

I suspect that keyless lock/unlock will also grow you also. Keep your keys in your pocket. The subject of lock and unlock has quite a few posts in this forum but can be generally boiled down to this:

UNLOCK - gently rest your 4 fingers at the back of the door handle.
LOCK - you can gently touch the small indent in the door handle OR just wave your hand on the outside of door handle.

As far as the keyless hatch release goes, I suspect that you will also get used to that. When coming out of the grocery store with a cart...just stand behind the hatch for a few seconds...it will beep then the beep changes and the hatch opens. Just standing behind the hatch having a conversation with someone will also open the hatch

Good luck, let us know how you get on.......

 

[KevMeist]

I’m right there with you but I’ll go one step further. I’d never buy a Hyundai again!

In this forum, I think that you will be in a minority. Why don't you like your Hyundai?

 

[Santa Fe driver]

. It would seem that sales in many dealers do NOT explain this very well.
[/QUOTE]
Why would a Dealer explain a kludge...

 

[KevMeist]

What do you think is a kludge?

 

[Santa Fe driver]

What do you think is a kludge?

Behavior off the inside driver's door lock button, forcing you to wait until all doors are closed before you can lock the car. My previous car was much more convenient, letting you lock from the inside while still preventing you from locking the key FOB in the vehicle.

 

[KevMeist]

OK, personally I don't view that as a kludge but different folks etc......

 

[bballjer44]

Swiping with the back of my hand unlocks 99% of the time.

 

[Tampa8]

Swiping with the back of my hand unlocks 99% of the time.

And my Derriere. Really.

 

[KevMeist]

Here's what tripped me up my first week of ownership. Ymmv. When I went to lock the car, I would just grab the handle, making sure to brush my thumb across the "lock" dimple on the outside of the handle. Sometimes it worked, most times it didn't. I finally figured out that while trying to lock, my fingers were also loosely wrapped around the handle, lightly (unintentionally) touching the handle inside (the unlock zone). That was apparently confusing the car, so it just stared at me and did nothing. It took a while to break that habit since that's how I've been grabbing car door handles for the last 50+ years, but once I quit touching the handle inside surface when locking, it's been 100% perfect.

I think many of us have done this, including me. But, it works ok every time when unlocking with a four finger light touch on the inside of the handle. I have been locking, up till now, by using the dimple. Biput, thanks to these forums I read that just kinda swiping your hand close to the handle also works.

 

[Dksmith]

A tip I read in one of these threads has ended similar frustration for me:
UNLOCK: just place your hand inside the door handle facing you and wait until it unlocks (don't grab it).
LOCK: swipe the back of the hand across the outside of the door handle. It will lock after a 1-second delay.

Thanks for this post! After several months of frustration I can now easily open and lock my doors! Wow!

 

[KevMeist]

Reading all these posts has helped me figure out how to use this feature “better”. I too have grabbed the handle when locking. But here is my question why would you make such a simple process so sensitive and difficult to use? I want to be able to just lock my Tuscan from the inside with other doors open. I miss that so much!

I think once you realize "how" to lock and unlock doors...it is pretty simple. Maybe dealers need to hang a sign on the door handle when you buy one to tell you this <G>.

 

[tucsonInLA]

A shame that Hyundai engineering will never know how poor their design is. When something as innocuous as a door lock generates over 80 posts, somethings wrong with their design.

Mind you, I went to the dealer's 2 day class and watched videos, so I'm not complaining

 

[KevMeist]

Well, the manual describes it in detail. None of us should complain really, including me.

 

[tucsonInLA]

Well, the manual describes it in detail. None of us should complain really, including me.

Agreed. And, good engineering of something as mundane as a door lock should be intuitive and not a learned skill.

 

[KevMeist]

To each their own, I guess.

 

[Tampa8]

I disagree on the bad engineering, it works near flawlessly. That is what good engineering is, every time I use it, it works. And I more disagree it has to be intuitive, that just inhibits new better equipment, designs. If all cars had the same design there would be little improvement, I can think of so many things older cars had that newer cars do better and done in a totally different way.

The "failure" is instructions. Swiping works with my hand front and back, by backside, arm, etc. Arms full when I get out no problem I swish my backside and it locks. They should give more guidance and worked on different techniques to give you to lock it.
If all you want is a button you must push then that is intuitive. I 100% want no button.

For unlocking it is simple once you understand, just - and mean just wrap your hand around the handle like you were going to pull it, but do nothing else for a couple of seconds and it unlocks, again nearly every time.

Also you can't lock then immediately unlock, or the other way around, you have to wait a couple of seconds.

 

[jrjacks53]

100% agree

And I've found that a third of the time touching the door handle doesn't work & I have to get my FOB out to lock it

 

[KevMeist]

Have you tried just kinda "swiping" your hand across the handle to lock it?

It takes, maybe a half to one second and you will hear the locks engage.

IF you are putting your fingers around the handle while trying to lock the car then that will give you the results that you are seeing (it just confuses the lock mechanism as to whether you are trying to lock or unlock the door). Let us know when you try the "swipe" method.

There are some good diagrams in the manual (and somewhere in this thread topic).

 

[jrjacks53]

Have you tried just kinda "swiping" your hand across the handle?

It takes, maybe a half to one second and you will hear the locks engage.

IF you are putting your fingers around the handle while trying to lock the car then that will give you the results that you are seeing. Let us know.

There are some good diagrams in the manual (and somewhere in this thread topic).

Yes I usually swipe. When that doesn't work I've rubbed/swiped back and forth and grabbed as stated above. Sometimes works buy not usually. As I said I have a problem about a third of the time getting it to lock. That said I have always had some difference in my bodies electrical makeup. Never was able to get a wind up watch to keep working and other odd things.