Not sure where the adjustments are, but I would take it to the dealer for aiming. My guess is they may be right and you're just not used to the sharp cutoffs required to prevent blinding of oncoming traffic with these newer bright led lights. You'll also notice that the driver's side has a slightly lower cutoff than the passenger side, which is normal. How are they on high beams? You shouldn't have issues when you are using the high beams on rural roads. The dealer should have an aiming screen to check them for alignment.