The first set of paperwork was total trash for my Tucson. That was actually a hampton grey one I test drove - same trim as what I would end up in. They sold when I told them no initially. The trade in value was based on a lower trim level than I had, EV tax rates for Texas, full msrp, and a boat load of extra dumb crap added on. Just.. no. They called later to see what it would take to get me to buy the next day.
Second contract was good minus the missing $500 for being a vet. They had my DD214 so when I asked about that when I went to get Blue... they said "Hyundai is slow to pay us, so we send them your DD214 and they will send you a check". Sounded odd even then... but I got a hell of a deal on my trade (way more than I owed and over blue book), thousands under msrp on the Tucson, and all the stupid crap they added removed. Even the tint that's on the car, charge was gone.
I contact Hyundai to ask about this $500 dollar check and they say... no surprise.. "what? What check?" Now over two months of them asking me for my contract four times, the dealership not talking to me other than to email asking why i didnt give them perfect on the survey, and a ton of phone tag with the Corp people.....
I finally I get around to rating the dealer on google, yelp, etc.. with a very honest telling of my buying experience and the service side telling me I had a 6spd auto and didn't know what I was talking about with noise in 7th - come back when it stops shifting or a CEL appears. (3k miles later and the noise is still there but no other weird things outside of a bit of a weird 1 to 3 skip shift that isnt harsh, just a bit.. odd feeling. under slow, low throttle, and not warmed conditions. My EGT did a crap shift when cold on its first shift from 25k to 158k miles and that never got worse)
I get a letter from the dealer that isn't a mass mailer today. It's stamped individually. In the envelope, the $500 dollar check. I removed the review and will replace with another honest but less over the top jerk review. The date the check was cut; the day the review went up. They have yet to contact me about it. Now.. to figure out what to say. Not happy that they tried to BS me twice.. but that's most dealers I've dealt with minus the Kia dealership that I got my van from, but they are currently adding 5k to everything...... and I don't like the Kia version of the nx4. A bit... bleh looking and I like most Kias over Hyundais right now.
They did make it right with pressure from Hyundai and my review. What to say... hmm
Anyway/Also.. to figure out what to do with the money I wasn't expecting. Wife knows about it... so can't be too dumb.
Bonus...
Random pic from the park a few minutes ago...
Second contract was good minus the missing $500 for being a vet. They had my DD214 so when I asked about that when I went to get Blue... they said "Hyundai is slow to pay us, so we send them your DD214 and they will send you a check". Sounded odd even then... but I got a hell of a deal on my trade (way more than I owed and over blue book), thousands under msrp on the Tucson, and all the stupid crap they added removed. Even the tint that's on the car, charge was gone.
I contact Hyundai to ask about this $500 dollar check and they say... no surprise.. "what? What check?" Now over two months of them asking me for my contract four times, the dealership not talking to me other than to email asking why i didnt give them perfect on the survey, and a ton of phone tag with the Corp people.....
I finally I get around to rating the dealer on google, yelp, etc.. with a very honest telling of my buying experience and the service side telling me I had a 6spd auto and didn't know what I was talking about with noise in 7th - come back when it stops shifting or a CEL appears. (3k miles later and the noise is still there but no other weird things outside of a bit of a weird 1 to 3 skip shift that isnt harsh, just a bit.. odd feeling. under slow, low throttle, and not warmed conditions. My EGT did a crap shift when cold on its first shift from 25k to 158k miles and that never got worse)
I get a letter from the dealer that isn't a mass mailer today. It's stamped individually. In the envelope, the $500 dollar check. I removed the review and will replace with another honest but less over the top jerk review. The date the check was cut; the day the review went up. They have yet to contact me about it. Now.. to figure out what to say. Not happy that they tried to BS me twice.. but that's most dealers I've dealt with minus the Kia dealership that I got my van from, but they are currently adding 5k to everything...... and I don't like the Kia version of the nx4. A bit... bleh looking and I like most Kias over Hyundais right now.
They did make it right with pressure from Hyundai and my review. What to say... hmm
Anyway/Also.. to figure out what to do with the money I wasn't expecting. Wife knows about it... so can't be too dumb.
Bonus...
Random pic from the park a few minutes ago...