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Can anyone explain why Hyundai doesn't appear to provide much tracking detail to dealerships? Based on what my dealer tells me when I ask for status, it's the same as I can find on the https://hiepcs.com/hyundai site. So far, once my vehicle arrived in port a few weeks ago, that tracker has an IR (in route) status that keeps pushing the planned delivery date out from the original 18 May estimate. I would hope the manufacturer has some way of tracking where vehicles are at any given time. I'd also think they should make that info at least available to the dealership, if not customers. What if something went wrong with a shipment? They'd have to be able to locate vehicles then.
If I weren't so anxious to get my new vehicle, especially since my trade in registration just expired, I wouldn't ask all these questions.
We are in a strange time here...
If I weren't so anxious to get my new vehicle, especially since my trade in registration just expired, I wouldn't ask all these questions.
We are in a strange time here...