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My Tucson Disappeared from tracking site

1999 Views 5 Replies 5 Participants Last post by  Flashbang
Been tracking my deposited Tucson, it’s been “in route“ for weeks and now it just disappeared, no tracking at all now. Has this happened to others ?
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Been tracking my deposited Tucson, it’s been “in route“ for weeks and now it just disappeared, no tracking at all now. Has this happened to others ?
Mine disappeared when it showed up at the dealer............a week early.
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Mine disappeared when it showed up at the dealer............a week early.
I’m hoping that’s the case for me, haven’t heard from them yet.
At best what you can get from Hyundai and dealers are vague guesses. My Tucson disappeared from tracking and reappeared at least 3 times before I received it. I also noticed that Hyundai took my Tucson down from the "available vehicles" search because my dealer reported it as sold to me while it was "in transit." Throughout this process I used a URL paired with my VIN to find the vehicle's page despite it no longer appearing on the search.

I bought a hybrid, so it came into the port of entry "PT" (I assume PT means Portland). It was shipped to a holding lot in the Chicago area, where it sat for a LONG time. Then it finally found an open trailer and truck headed to my dealer in Iowa. We took ownership.

The process was far from smooth and stress-free from picking the vehicle without a test-drive, "ordering" it by placing a deposit, and waiting for months with very little communication. That being said, was love our HEV SEL-C Tucson. Considering we were able to get exactly what we wanted from interior and exterior color, trim, and pay MSRP in cash without any troubles, we'd do it again.
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My PHEV SEL also disappeared from the www.hiepcs.com site for a couple of days, but just reappeared again with all the same info. Happened shortly after status went from PA to TN. Hope that means it's on a truck, but planned delivery date is still over a week out.
That hiepcs tracking is only as good as Hyundaiusa site information its drawn from.

Mine went from 3/15/22 DS, 3/31/22 DS, last two weeks to 4/6/22 DS, then 4/6/22 TN.
Then nothing pulling up for two days, then 4/6/22 DS for past three days.

Dealer has it on site 3/29/22, hiepcs shows 4/6/22 DS.

TL;DR
Unreliable inventory status, some come later some earlier then scheduled with no pattern.
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