Navigation Update

Ron_Sea said:

So I have been doing the background update on my Tucson and it's been over two hours. I watched it copy the data then I saw it updated the map.

Now it is on a screen that says "preparing system update..." And the progress bar shows 101%. It looks like it is stuck there as it has not moved for over ten minutes so far.

Is this a normal part of the process? Do I need to just keep waiting or has it gone wrong? Anyone else experience this when updating?

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Doesn't sound normal. I did mine this week and it took about 40 minutes total.

Shark said:

Doesn't sound normal. I did mine this week and it took about 40 minutes total.

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When you did yours did you do it as background update or the normal one? Think background one supposed to take longer

Ron_Sea said:

So I have been doing the background update on my Tucson and it's been over two hours. I watched it copy the data then I saw it updated the map.

Now it is on a screen that says "preparing system update..." And the progress bar shows 101%. It looks like it is stuck there as it has not moved for over ten minutes so far.

Is this a normal part of the process? Do I need to just keep waiting or has it gone wrong? Anyone else experience this when updating?

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Hey Ron_Sea - Sounds like something might have gone wrong. I carried out the very latest Navigation update a couple of days ago on my '22 Ultimate Hybrid, and the entire process took about 35 minutes. I experienced no problems at all and I was driving the vehicle while the update was being applied. There are 5 'components' to the update, with the first one (the maps update) taking the longest.

rbreeze said:

Hey Ron_Sea - Sounds like something might have gone wrong. I carried out the very latest Navigation update a couple of days ago on my '22 Ultimate Hybrid, and the entire process took about 35 minutes. I experienced no problems at all and I was driving the vehicle while the update was being applied. There are 5 'components' to the update, with the first one (the maps update) taking the longest.

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Thanks. What happens if I cancel the update? Will it brick?

Ron_Sea said:

When you did yours did you do it as background update or the normal one? Think background one supposed to take longer

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Normal update

So I cancelled th update and it prompted me to reboot the head unit. Now it looks like it's working. I guess it just got stuck. The progress bar is now moving again.

Thank you both for your input.

Ron_Sea said:

Thanks. What happens if I cancel the update? Will it brick?

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Well.. the fact that the screen message states "Preparing system update" suggests that the update isn't actually being applied yet. I would guess that cancelling the update won't brick the system. Are you being given an option on the screen to cancel the update, and if not, are you considering just pulling out the USB flash drive?
Also, I'm not clear on what you mean by a "background" update. When I did the update the update process completely took over my Infotainment screen - I don't recall being provided an option for a background update.
By the way... what size (capacity) USB flash drive are you using?

EDIT: Never mind Ron_Sea - I just read your latest post after posting my own.
Glad to read that the update is proceeding for you now.

rbreeze said:

Well.. the fact that the screen message states "Preparing system update" suggests that the update isn't actually being applied yet. I would guess that cancelling the update wont brick the system. Are you being given an option on the screen to cancel the update, and if not, are you considering just pulling out the USB flash drive?
Also, I'm not clear on what you mean by a "background" update. When I did the update the update process completely took over my Infotainment screen - I don't recall being provided an option for a background update.
By the way... what size (capacity) USB flash drive are you using?

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I did cancel and then it prompted to restart the head unit and it finished the update. I can only assume it got hung up when it was supposed to reboot th system.

My vehicle will be built in December. Will it have the update you are speaking of? How does one tell? Thanks.

CanukRon said:

My vehicle will be built in December. Will it have the update you are speaking of? How does one tell? Thanks.

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I am not sure if your vehicle would be shipped with the November update. I went to this site to obtain the latest software along with the instructions on how to update. Apparently the navigation gets two updates a year but I could be mistaken.