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2022, Hyundai Tucson Hybrid Ultimate
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28 Posts
Discussion Starter · #1 ·
So I have been doing the background update on my Tucson and it's been over two hours. I watched it copy the data then I saw it updated the map.

Now it is on a screen that says "preparing system update..." And the progress bar shows 101%. It looks like it is stuck there as it has not moved for over ten minutes so far.

Is this a normal part of the process? Do I need to just keep waiting or has it gone wrong? Anyone else experience this when updating?
 

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2022 Hyundai Tucson Limited
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37 Posts
So I have been doing the background update on my Tucson and it's been over two hours. I watched it copy the data then I saw it updated the map.

Now it is on a screen that says "preparing system update..." And the progress bar shows 101%. It looks like it is stuck there as it has not moved for over ten minutes so far.

Is this a normal part of the process? Do I need to just keep waiting or has it gone wrong? Anyone else experience this when updating?
Doesn't sound normal. I did mine this week and it took about 40 minutes total.
 

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2022 Tucson HEV Ultimate
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31 Posts
So I have been doing the background update on my Tucson and it's been over two hours. I watched it copy the data then I saw it updated the map.

Now it is on a screen that says "preparing system update..." And the progress bar shows 101%. It looks like it is stuck there as it has not moved for over ten minutes so far.

Is this a normal part of the process? Do I need to just keep waiting or has it gone wrong? Anyone else experience this when updating?
Hey Ron_Sea - Sounds like something might have gone wrong. I carried out the very latest Navigation update a couple of days ago on my '22 Ultimate Hybrid, and the entire process took about 35 minutes. I experienced no problems at all and I was driving the vehicle while the update was being applied. There are 5 'components' to the update, with the first one (the maps update) taking the longest.
 

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2022, Hyundai Tucson Hybrid Ultimate
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28 Posts
Discussion Starter · #5 ·
Hey Ron_Sea - Sounds like something might have gone wrong. I carried out the very latest Navigation update a couple of days ago on my '22 Ultimate Hybrid, and the entire process took about 35 minutes. I experienced no problems at all and I was driving the vehicle while the update was being applied. There are 5 'components' to the update, with the first one (the maps update) taking the longest.
Thanks. What happens if I cancel the update? Will it brick?
 

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2022, Hyundai Tucson Hybrid Ultimate
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Discussion Starter · #7 ·
So I cancelled th update and it prompted me to reboot the head unit. Now it looks like it's working. I guess it just got stuck. The progress bar is now moving again.

Thank you both for your input.
 

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2022 Tucson HEV Ultimate
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Thanks. What happens if I cancel the update? Will it brick?
Well.. the fact that the screen message states "Preparing system update" suggests that the update isn't actually being applied yet. I would guess that cancelling the update won't brick the system. Are you being given an option on the screen to cancel the update, and if not, are you considering just pulling out the USB flash drive?
Also, I'm not clear on what you mean by a "background" update. When I did the update the update process completely took over my Infotainment screen - I don't recall being provided an option for a background update.
By the way... what size (capacity) USB flash drive are you using?

EDIT: Never mind Ron_Sea - I just read your latest post after posting my own.
Glad to read that the update is proceeding for you now.
 

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2022, Hyundai Tucson Hybrid Ultimate
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Discussion Starter · #9 ·
Well.. the fact that the screen message states "Preparing system update" suggests that the update isn't actually being applied yet. I would guess that cancelling the update wont brick the system. Are you being given an option on the screen to cancel the update, and if not, are you considering just pulling out the USB flash drive?
Also, I'm not clear on what you mean by a "background" update. When I did the update the update process completely took over my Infotainment screen - I don't recall being provided an option for a background update.
By the way... what size (capacity) USB flash drive are you using?
I did cancel and then it prompted to restart the head unit and it finished the update. I can only assume it got hung up when it was supposed to reboot th system.
 

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2022, Hyundai Tucson Hybrid Ultimate
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Discussion Starter · #11 ·
My vehicle will be built in December. Will it have the update you are speaking of? How does one tell? Thanks.
I am not sure if your vehicle would be shipped with the November update. I went to this site to obtain the latest software along with the instructions on how to update. Apparently the navigation gets two updates a year but I could be mistaken.

 
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