Joined
·
26 Posts
Update Logs
2021-11-26:
2021-11-17:
Context
Model: 2022 Tucson Luxury Hybrid
Got car in August 2021
Experienced stumbling/jerking and warning lights turning on many times.
I've seen many other posts with similar issues. I've decided to create this main thread for people to share their experiences or tips on how to handle this issue. I've created an incident log/summary: Vehicle Complaint Summary
I've filed an official claim to the Canada Transportation department and the Canadian Motor Vehicle Arbitration Plan. I will post any updates on this thread and also in the Google doc.
Summary
I believe there's some serious quality/reliability concern with my new 2022 Hyundai Tucson Luxury Hybrid. The service department has been proactively trying to help diagnose the issue but Hyundai Canada corporate seems to be very irresponsible and unresponsive regarding this customer issue. I've sent the brand new car in 4-5 times already and that's a reasonable amount of time for Hyundai Canada to fix the issue. Now I've lost all hopes and hope Canada Transportation or CAMVAP could help me sort this out and hopefully get a refund from Hyundai Canada. For others safety, Hyundai Canada should do an extensive testing of this car to ensure its reliability. For detailed logs of my incidents, see above Google doc.
Your Next Steps:
Contact Hyundai Canada or Hyundai USA to make an official case tracking your issue. Give them a reasonable amount of time to resolve your issue.
If issue persists, file claims to Transport Canada, CAMVAP, or in the US, NHTSA, and potentially your lawyer (Lemon Law exists in many states south of the border).
Other Customer Reports
2021-11-26:
- No response for disqualification from Hyundai Corporate.
- No settlement or calls during the 9-day period from Hyundai Corporate since 11-17.
- CAMVAP assigned me an Arbitrator and decided to proceed with next steps: complete the claim form online with supporting documents.
2021-11-17:
- CAMVAP accepted my claim and decided to move forward on my case.
- Qualification Worksheet was sent to Hyundai Corporate.
- Hyundai Corporate has 7 days to respond to the QW and provide reasons to disqualify my claim.
Context
Model: 2022 Tucson Luxury Hybrid
Got car in August 2021
Experienced stumbling/jerking and warning lights turning on many times.
I've seen many other posts with similar issues. I've decided to create this main thread for people to share their experiences or tips on how to handle this issue. I've created an incident log/summary: Vehicle Complaint Summary
I've filed an official claim to the Canada Transportation department and the Canadian Motor Vehicle Arbitration Plan. I will post any updates on this thread and also in the Google doc.
Summary
I believe there's some serious quality/reliability concern with my new 2022 Hyundai Tucson Luxury Hybrid. The service department has been proactively trying to help diagnose the issue but Hyundai Canada corporate seems to be very irresponsible and unresponsive regarding this customer issue. I've sent the brand new car in 4-5 times already and that's a reasonable amount of time for Hyundai Canada to fix the issue. Now I've lost all hopes and hope Canada Transportation or CAMVAP could help me sort this out and hopefully get a refund from Hyundai Canada. For others safety, Hyundai Canada should do an extensive testing of this car to ensure its reliability. For detailed logs of my incidents, see above Google doc.
Your Next Steps:
Contact Hyundai Canada or Hyundai USA to make an official case tracking your issue. Give them a reasonable amount of time to resolve your issue.
If issue persists, file claims to Transport Canada, CAMVAP, or in the US, NHTSA, and potentially your lawyer (Lemon Law exists in many states south of the border).
Other Customer Reports
- “A possible condition with your Engine Control System...
- 2022 Tucson Engine/Transmission Jerk
- "Check Forward Safety System" warning chime...
- https://www.tucson-forum.com/threads/tucson-hybrid-hev-issues.44/
- https://www.tucson-forum.com/threads/broken-after-300-miles.160/
- https://www.tucson-forum.com/threads/engine-light-came-on-when-my-hybrid-limited-was-less-than-two-weeks-old.224/
- https://www.tucson-forum.com/threads/jerking.242/
- https://www.tucson-forum.com/threads/it-was-fun-while-it-lasted-lemon-law-in-bound.225/
- https://www.tucson-forum.com/threads/2022-tucson-warnings-concerning-blind-spot-safety-system-forward-safety-system-and-rear-cross-traffic-safety-system.104/
- https://www.tucson-forum.com/threads/all-warning-lights-come-on-cant-drive-car.184/
