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September infotainment system update

16K views 68 replies 30 participants last post by  Özgür  
#1 · (Edited)
EDIT - UPDATE - The September 11th navigation update is now available online also.




There are a couple of reports of 2024 Tucson Limited owners getting OTA system updates.

I don't see it listed on either Hyundai site yet for download.

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#58 ·
HERE IS the "411" on the Sports App, folks. I just called Hyundai customer service at the number on the MyHyundai website. Only took about 12 minutes to get through. 800-633-5151 First off, I DID find the app on the farthest right menu screen (on the Limited trim) under BLUELINK. See images. Pressed "SPORTS" and received error message stating I need an active Bluelink subscription, which I HAVE. Beneath it was a toll free number, but I decided to go online and check. Yes my subscription is active... and complimentary for three years anyway. Puzzled. Hmm Made the call. Here's the answer. The Sports app is "not functioning as anticipated" and they are "looking into it." Translation: It ain't working and we don't have a clue why not. The nice young woman even went so far as to suggest just leaving it alone for now. I think we can also conclude that this new feature will only be available for owners with active Bluelink. View attachment 5252 View attachment 5253 View attachment 5255
HERE IS the "411" on the Sports App, folks. I just called Hyundai customer service at the number on the MyHyundai website. Only took about 12 minutes to get through. 800-633-5151 First off, I DID find the app on the farthest right menu screen (on the Limited trim) under BLUELINK. See images. Pressed "SPORTS" and received error message stating I need an active Bluelink subscription, which I HAVE. Beneath it was a toll free number, but I decided to go online and check. Yes my subscription is active... and complimentary for three years anyway. Puzzled. Hmm Made the call. Here's the answer. The Sports app is "not functioning as anticipated" and they are "looking into it." Translation: It ain't working and we don't have a clue why not. The nice young woman even went so far as to suggest just leaving it alone for now. I think we can also conclude that this new feature will only be available for owners with active Bluelink. View attachment 5252 View attachment 5253 View attachment 5255
When I called Bluelink customer care about my update for 2024 hyundai Tucson limited hybrid, they told me that the Sports app was not available yet for it, is anyone else Tucson showing gas prices for hd radio data
 
#61 ·
We decided on a trip from Kirkheaton, Yorkshire to the museum at RAF Cosford a couple of weeks ago.

On the way back up the M1 there were long stretches with a 50 mph limit and Average Speed Cameras.

I noticed at the side of the posted speed limit and actual speed limit there was also and average speed icon on the map.

I assumed it was warning me of the cameras but it actually changed as I hit slow traffic and then speeded up when I could go at 50.

I assume it was in the upgrade as I have never seen it before.

The visit was fascinating by the way if you are in the area.
 
#65 ·
Finally got around to doing the latest update. It was close to an hour to download to USB, and then another 2 hours to upload to the car. I don't think this affected it but just as it was finishing I hit a notice on my phone that Bluelink had been updated. I assume that was just the phone app and no affect in the car. Of course then I get a message saying congrats on buying my new Tucson! I've only had it 2 1/2 years! Plus it wants me to complete the registration. What a load of bunk.
 
#66 ·
I updated my 2025 PHEV using a USB Drive as I just got the car and the map was out dated. The update went smooth and the map is much better. BUT this caused my voice recognition to stop working. When I push the button I get a message "Preparing Voice Recognition.....please wait" I did fill out the form on the navigation website and this is the response from Mapnsoft:

You would want to reach out to Hyundai Customer Care for Canada at: 1-888-216-2626. If you tell them that you spoke to us and our engineering team, and ask them to check the setting for the SHS flag, they should be able to resolve the issue. If this does not resolve the issue, you would have to visit your local dealership, as there may be something electronic in the car that is not working correctly in connecting to the server.

If you own a 2025 PHEV in Canada - I would not recommend updating until this is resolved.
 
#69 ·
I received my Tucson hybrid (with ccNC Navigation) with old SW and map. When I asked, the dealer said upgrade would have happened automatically, if an applicable update would be available. Sad that they don't update or help in such situations. The time I receive the car is the time I know least about it...

I updated the SW and map, using the SW updater and creating an installer USB stick.
I did not sit in the car for an hour to update. Instead, I trusted when the car interface said "if engine will be turned off, update will continue next time".
So, keeping the USB stick connected, I used the car normally, all the time my car mentioning "preparing for an update".
Finally after 4-5 days, it was ready to update and all went well.
Hope this helps someone...