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Discussion Starter · #1 ·
Hello all,

New to the forum and my first post. I have a 2022 Tuscan N-line that I took ownership of on Nov 19th.

Well I'm posting because yesterday I was already stuck on the side of the road. I live in Colorado and was driving back to Denver from a day of skiing. As anyone in this area knows, I-70 is always gridlocked with ski traffic in the mornings and evenings and yesterday was no different.
The problem started only about an hour into my trek home. The engine shut off without warning in the middle of bumper to bumper traffic with no shoulders on the highway (again in the mountains). Now the drive at this point is mostly if not 100% up hill. The grade is normal mountain highway level, nothing extreme. Average speeds of 0 to 12 mph.
I was able to restart the car, only to have it shut down seconds later. Then restart and able to travel for a few minutes before it did it again. Needless to say, this happened about 8-10 times before the Tuscan shut down and wouldn't restart and I was stranded in the middle of the road. Called bluelink and they sent a tow truck with an eta of 177 minutes. Was there for about 25 minutes before CDOT safety showed up and offered to tow me to the emergency pull off. Well I tried to turn on the power for the car, and behold it restarted. I drove to the emergency pull off and the CDOT person told me it was likely a transmission overheating. I waited an additional 30 minutes and tempted fate and drove the remaining 50 miles home, at this point almost 100% down hill and I kept it mostly in neutral.

My local hyundai dealer, Planet Hyundai, isn't available to schedule service until early Feb at this point. Luckily (or unlikely) I am/was having issues with the entertainment/apple carplay and have an appointment for Jan 19th. They told me to just drive it until then.

Thoughts? Anyone experience anything similar? I'm pretty pissed off, I buy a car to be able to enjoy the mountains and the first time out there it leaves me stuck for over an hour.
 

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Hello all,

New to the forum and my first post. I have a 2022 Tuscan N-line that I took ownership of on Nov 19th.

Well I'm posting because yesterday I was already stuck on the side of the road. I live in Colorado and was driving back to Denver from a day of skiing. As anyone in this area knows, I-70 is always gridlocked with ski traffic in the mornings and evenings and yesterday was no different.
The problem started only about an hour into my trek home. The engine shut off without warning in the middle of bumper to bumper traffic with no shoulders on the highway (again in the mountains). Now the drive at this point is mostly if not 100% up hill. The grade is normal mountain highway level, nothing extreme. Average speeds of 0 to 12 mph.
I was able to restart the car, only to have it shut down seconds later. Then restart and able to travel for a few minutes before it did it again. Needless to say, this happened about 8-10 times before the Tuscan shut down and wouldn't restart and I was stranded in the middle of the road. Called bluelink and they sent a tow truck with an eta of 177 minutes. Was there for about 25 minutes before CDOT safety showed up and offered to tow me to the emergency pull off. Well I tried to turn on the power for the car, and behold it restarted. I drove to the emergency pull off and the CDOT person told me it was likely a transmission overheating. I waited an additional 30 minutes and tempted fate and drove the remaining 50 miles home, at this point almost 100% down hill and I kept it mostly in neutral.

My local hyundai dealer, Planet Hyundai, isn't available to schedule service until early Feb at this point. Luckily (or unlikely) I am/was having issues with the entertainment/apple carplay and have an appointment for Jan 19th. They told me to just drive it until then.

Thoughts? Anyone experience anything similar? I'm pretty pissed off, I buy a car to be able to enjoy the mountains and the first time out there it leaves me stuck for over an hour.
First, this is a problem that shouldn't have happened, no doubt, but, I would not take a truck driver for CDOT opinion on this. A notice should have appeared on your screen telling you why it was shutting down. Were you driving in other than normal or snow conditions on the transmission? Did you put the transmission in 3rd or even 2nd gear for a length of time? If not, Hyundai mechanics will figure it out. I live in Colorado also, but don't play in the ski traffic up the hill, and haven't had mine for very long at that. I'm certain that this is a isolated problem and will be fixed and told why it happened by experts.
 

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Discussion Starter · #3 ·
First, this is a problem that shouldn't have happened, no doubt, but, I would not take a truck driver for CDOT opinion on this. A notice should have appeared on your screen telling you why it was shutting down. Were you driving in other than normal or snow conditions on the transmission? Did you put the transmission in 3rd or even 2nd gear for a length of time? If not, Hyundai mechanics will figure it out. I live in Colorado also, but don't play in the ski traffic up the hill, and haven't had mine for very long at that. I'm certain that this is a isolated problem and will be fixed and told why it happened by experts.
Normal road conditions. No snow. Extremely slow traffic, so in auto I'm sure I was mostly in 1st, maybe touching second sometimes. I'm very interested in what the service department will say when they look at it. I'm not going to accept an answer like transmission fluid drains and replaced or some other BS.
It made it home without incident and since last night I haven't driven it. But it seemed completely normal after getting out of traffic up hill. Will be interesting to see what happens between now and the 19th.
 

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Normal road conditions. No snow. Extremely slow traffic, so in auto I'm sure I was mostly in 1st, maybe touching second sometimes. I'm very interested in what the service department will say when they look at it. I'm not going to accept an answer like transmission fluid drains and replaced or some other BS.
It made it home without incident and since last night I haven't driven it. But it seemed completely normal after getting out of traffic up hill. Will be interesting to see what happens between now and the 19th.
Please keep us updated as you get more information. This may be very helpful to someone else.
 

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Discussion Starter · #6 ·
So my dealer called with an update:
Apparently there is a software recall for the 2022 Tucson and that was needed to be performed first. During that update, there was a problem with the TCM (transmission control module) and that needs to be ordered and replace. This part won't be available until 2/7.
Hopefully once this is replace and the update is done, this will fix the issue, but would still need to do a full check at that point.
 
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