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Limited PHEV, Quartz White with grey interior
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Discussion Starter · #1 ·
Does a "Priority Order" for a Hyundai vehicle actually mean anything in the States? My increasing impression is that it is just a list for each dealer to check against their assigned allocation each month. It doesn't seem that the factory pays any attention when deciding what to build and where to ship. The dealers don't seem to have any visibility into the order queue.

In Canada the dealer can tell a customer where they are in the queue. The factory sends buyers an e-mail saying "Hi there. We're building your car in the next few weeks and here is the VIN. You should receive your car around this date."

If this is correct, then the implication for buyers in the States is that a "Priority Order" should be placed with a dealer with a high sales volume, since that dealer will get a larger allocation and improve the chances of lucking into the desired vehicle. It also implies that there is no benefit to wait patiently with a smaller dealer and no penalty to shift an order to a larger dealer unless that dealer has somebody ahead of you waiting for the exact same car.

Any experience-based information would be greatly appreciated.

Also, does anybody have any sense of what's happening with the Tucson Plug-in model mix? The HyundaiUSA web site shows 117 Plug-ins within a 250 mile radius of Annapolis (including vehicles in transit). Of those 117 cars, only 9 are Limiteds, only 11 are white, and zero are white Limiteds.
 

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'22, Tucson hybrid, SEL convenience
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Our experience buying a Tucson HEV in the US is that the proactive dealers can look at the vehicles that are in transit on ships and can get them allocated to them if they can get a deposit and commitment from a customer and the vehicles aren't already promised to other customers. At least that's what we did. The higher volume dealers may have an upper hand in this as they probably would get more vehicles allocated to them anyway. Not sure what the real story is, though, or what actually placing an order prior to manufacture would get you.
 

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Limited PHEV, Quartz White with grey interior
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Discussion Starter · #3 ·
Our experience buying a Tucson HEV in the US is that the proactive dealers can look at the vehicles that are in transit on ships and can get them allocated to them if they can get a deposit and commitment from a customer and the vehicles aren't already promised to other customers. At least that's what we did. The higher volume dealers may have an upper hand in this as they probably would get more vehicles allocated to them anyway. Not sure what the real story is, though, or what actually placing an order prior to manufacture would get you.
I placed an "order" and deposit for a Plug-in Limited with a (smaller) dealer at the beginning of October, but I'm starting to think that it's all performative. A further possible complication is that I'm buying from out-of-state, so I don't represent any service revenue stream.
 

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2022 Plug In Limited, Silver/ Gray.
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Does a "Priority Order" for a Hyundai vehicle actually mean anything in the States? My increasing impression is that it is just a list for each dealer to check against their assigned allocation each month. It doesn't seem that the factory pays any attention when deciding what to build and where to ship. The dealers don't seem to have any visibility into the order queue.

In Canada the dealer can tell a customer where they are in the queue. The factory sends buyers an e-mail saying "Hi there. We're building your car in the next few weeks and here is the VIN. You should receive your car around this date."

If this is correct, then the implication for buyers in the States is that a "Priority Order" should be placed with a dealer with a high sales volume, since that dealer will get a larger allocation and improve the chances of lucking into the desired vehicle. It also implies that there is no benefit to wait patiently with a smaller dealer and no penalty to shift an order to a larger dealer unless that dealer has somebody ahead of you waiting for the exact same car.

Any experience-based information would be greatly appreciated.

Also, does anybody have any sense of what's happening with the Tucson Plug-in model mix? The HyundaiUSA web site shows 117 Plug-ins within a 250 mile radius of Annapolis (including vehicles in transit). Of those 117 cars, only 9 are Limiteds, only 11 are white, and zero are white Limiteds.
Takes a lot of work and a lot of luck! I started shopping mid October for a PHEV Limited in silver with gray interior. I live in CT where dealers charge a $700 “doc fee”. In nearby NY, the state mandated max is $175. I also didn’t want to pay a market adjustment. Lots of phone calls later, I selected 2 dealers who would take a refundable deposit on a future allocation. No one knew yet what they had in their pipeline. One dealer came thru and delivered the car mid November. Just keep calling!!!
 

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Limited PHEV, Quartz White with grey interior
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Discussion Starter · #5 ·
Takes a lot of work and a lot of luck! I started shopping mid October for a PHEV Limited in silver with gray interior. I live in CT where dealers charge a $700 “doc fee”. In nearby NY, the state mandated max is $175. I also didn’t want to pay a market adjustment. Lots of phone calls later, I selected 2 dealers who would take a refundable deposit on a future allocation. No one knew yet what they had in their pipeline. One dealer came thru and delivered the car mid November. Just keep calling!!!
What is the "etiquette" of putting down a deposit with two dealers? Do you tell the dealers what you are doing? Do the dealers consider this to be "unfair" in any way?
 

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2022 Plug In Limited, Silver/ Gray.
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What is the "etiquette" of putting down a deposit with two dealers? Do you tell the dealers what you are doing? Do the dealers consider this to be "unfair" in any way?
No I didn’t tell the dealers. In this market they are selling all they get, mostly even before it arrives. In that case I was not too worried about etiquette or what they consider unfair. For the PHEV’s, the dealers are not able to select what they get. The limited number of cars are allocated by Hyundai and the dealers take what they get. I’ve been driving Hyundai’s since 2004. I have always shopped for price and given the local dealer an opportunity to match my best offer. In the past they always did. However, in these topsy-turvey times that didn’t work.
 

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Limited PHEV, Quartz White with grey interior
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Discussion Starter · #8 ·
I'm in NC and i placed a priority order for Tucson phev with a dealer in Maryland a month ago no luck yet. Anyone else in similar situation.
I'm the OP. I placed my "priority order" in early October. That and a dime will get me a small cup of coffee. The "order" really is just a checklist for the dealer to use when looking at each allocation, and even then they may sell the car to somebody else. Some dealers try to BS you about "factory orders", but that's only in Canada.

Here are a couple of other threads you may want to look at.



Unless you happen to be extremely lucky with your dealer's allocation, you are going to have to monitor new allocations on the HyundaiUSA web site or using Hieb's tool, work the phones, sacrifice small furry animals, or possibly use Authority Auto. (I haven't checked out Authority Auto yet. In such a constrained market I'm not sure how much they can do.)

Good luck!

I'm in Durham. Where in NC are you?
 

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Wow. I'm in Raleigh. I've worked the phones and it seemed this dealer in Towson MD is the only one doing this "priority order" it's only been a month but I'll be damned to let this go on for 3+ months while they're sitting on 1500 of my money and going to charge an additional 2500 market adjustment this is stupid. I guess I'll call a few more dealers and if no luck I'll start chasing another vehicle eligible for the tax credit and take the one i can get first 🤷🏾‍♂️
 

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2022 Tucson Hybrid SEL Convenience
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Our experience buying a Tucson HEV in the US is that the proactive dealers can look at the vehicles that are in transit on ships and can get them allocated to them if they can get a deposit and commitment from a customer and the vehicles aren't already promised to other customers. At least that's what we did. The higher volume dealers may have an upper hand in this as they probably would get more vehicles allocated to them anyway. Not sure what the real story is, though, or what actually placing an order prior to manufacture would get you.
I was told basically the same thing by my dealer in Phoenix, AZ. I put a refundable deposit on a credit card that wouldn't be run until they had my car on their next allotment. Within two weeks, i got a call from my salesperson that they did have a Tucson Hybrid matching my request on their allotment, and I gave them permission to run my card. had VIN later that day. Vehicle should be here around May 23, roughly two months after I started working with this dealer, and about three months after starting my search.
 

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What is the "etiquette" of putting down a deposit with two dealers? Do you tell the dealers what you are doing? Do the dealers consider this to be "unfair" in any way?
I tried to put another deposit at a second dealer across town. He asked about the deposit we placed at the first dealer. The dealers obviously are able to see what allocations are out there and who’s getting them ( not to mention they see who has a deposit on other dealers vehicles. The second dealer declined to take a deposit from me ( didn’t like being second banana, I guess ). Sounds like when I was dating two girls at the same time, till the first one found out about the other😳🙄!
 

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2022 Limited PHEV in Shimmering Silver and gray
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I have been trying to find one in Southern California since October. Dealer took a deposit and it never arrived. That same dealership changed names and became a "new" dealership in April and Hyundai sent them a PHEV. The stars aligned and my new Limited PHEV in Shimmering Silver arrived yesterday. I'm in love!
Wheel Tire Car Vehicle Land vehicle
 

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2022 Tucson Hybrid SEL Convenience
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Congrats on your new ride. Looks great. I'll be getting my silver SEL HEV this week, but only had on deposit from a dealer's incoming allotment a bit over two months. Best of luck.
 

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Discussion Starter · #16 ·
I have been trying to find one in Southern California since October. Dealer took a deposit and it never arrived. That same dealership changed names and became a "new" dealership in April and Hyundai sent them a PHEV. The stars aligned and my new Limited PHEV in Shimmering Silver arrived yesterday. I'm in love! View attachment 1218
Schweet!!
 
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