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Where is the Blue Link antenna located?

2598 Views 6 Replies 5 Participants Last post by  Tampa8
I just noticed that my Blue Link is showing no bars, and it says Mobile Network Unavailable when I press the Blue Link button. Everything seems to be working fine, I can app start the car just fine. I had the windshield replaced about 6 weeks ago, could that be an issue?
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Bluelilnk uses the shark-fin antenna on top of the car.

Nice. Thank you! So if its got nothing to do with having my windshield replaced, I wonder why I'm showing no bars now, and network unavailable. Even though all the app functions work properly.
If the BlueLink connection failed at the same time as the windshield install, that would be a smoking gun but I don't know. Hopefully you won't have to call the BlueLink folks because the wait time is ridiculous and there's no way to leave a call back number. I'd call the dealer first and see what they say.

BTW, how much was the new windshield?
Bluelilnk uses the shark-fin antenna on top of the car. Nice. Thank you! So if its got nothing to do with having my windshield replaced, I wonder why I'm showing no bars now, and network is unavailable
Wrap it up in tin foil so big brother can't spy on you
Nice. Thank you! So if its got nothing to do with having my windshield replaced, I wonder why I'm showing no bars now, and network unavailable. Even though all the app functions work properly.
I an going to take an educated guess. When they replaced the windshield the antenna wire got reattached but not the wire that sends the info back to the system. So you have a signal but nothing is telling the system that.
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