Windshield cracks
1 - 20 of 24 Posts
I have had Hyundai OEM windshields replaced in the past and this is what I learned.
It's all about the installation.
Most third parties will not prep right and not use the proper sealant, including Safelite.
Hyundai has a very specific detailed procedured.
The windshield is a structural component.
The sealant used must be heated to a specific temperature and applied with a powered applicator gun.
Many will use silicone sealant and heat it, but it's not the proper polyurethane sealant.
Not Autozone windshield sealant.
Bonding can only work if the glass amd frame is prepped with proper solvent.
Problem is not the OEM glass defect, it's the application of the bead. To thin the windshield and frame will flex and cause a fault in the glass.
I suspect wrong application, wrong prep, and/or wrong temperature with wrong sealant.
Even the few dealers who will do it, find it close to impossible to meet factory controlled environment of proper installation and prep.
It's all about the installation.
Most third parties will not prep right and not use the proper sealant, including Safelite.
Hyundai has a very specific detailed procedured.
The windshield is a structural component.
The sealant used must be heated to a specific temperature and applied with a powered applicator gun.
Many will use silicone sealant and heat it, but it's not the proper polyurethane sealant.
Not Autozone windshield sealant.
Bonding can only work if the glass amd frame is prepped with proper solvent.
Problem is not the OEM glass defect, it's the application of the bead. To thin the windshield and frame will flex and cause a fault in the glass.
I suspect wrong application, wrong prep, and/or wrong temperature with wrong sealant.
Even the few dealers who will do it, find it close to impossible to meet factory controlled environment of proper installation and prep.
To clarify, after it was replaced, it was cracked again shortly after? If so, then yes, definitely sounds like improper install.
I see by the shadow on your dash that you've got the acoustic glass windshield. Your car is a hybrid and you got the factory glass replaced for $500? I expected it to cost much more and I'm kinda relieved that you got OEM acoustic glass for $500. To answer your question: yes. I think the glass does chip easily.
edit: I reread your post and I see your insurance paid the claim and it cost you another $500. How much was the windshield total?
edit: I reread your post and I see your insurance paid the claim and it cost you another $500. How much was the windshield total?
I just got a quote for mine. It’s about 1600 bucks. Hyandai claims all the sensors and cameras must be calibrated. Glass it’s self is about 875 the rest is the adhesive and calibration
Which trim?I just got a quote for mine. It’s about 1600 bucks. Hyandai claims all the sensors and cameras must be calibrated. Glass it’s self is about 875 the rest is the adhesive and calibration
LimitedWhich trim?
Mine is about the same for a 22 Tucson Ultimate PHEV. They do not have any aftermarket windshields so the shop and/or dealer (I went to both) has to get them from Hyundai. Apparently there are 25 on back order with Hyundai Canada. I am on a list to try to get one installed by the end of April 22 as that is the estimate of when Hyundai Canada will have the back in stock. I do think they use thinner/cheaper glass as I have never had so many rock chips and now this major crack on any other vehilce I have owned. Maybe just a bad batch of them for the first PHEV's shipped.
Local dealer said they don’t do windshields and sent Me too a glass place. Glass place said it had to be ordered from Hyundai. Dealer said they can calibrate everything but won’t replace the glass. If they glass is the same I don’t see why so much needs to be calibrated. Most of the sensors appear to be in the glass above the windshield before the sunroof
There seems to be quite a lot of reports of glass cracking / shattering issues on 2022 Tucson
2022 ICE Tucson Limited. I have a significant crack from what I can only see is from a possible impact from something no larger than a point of a pin. I see there have been issues with Hyundai windshields in the recent past with a lawsuit being litigated. I'm very disappointed in both the responses from Hyundai and the costs of replacements. I don't know how a windshield could be so fragile and pass safety standards and protocols. I will be relating this to Hyundai USA Corp and will share any info I receive.
I started the discussion on March 18. I'm now waiting for my 4th windshield to be installed. the last one lasted 24 hours. Trading the car in.
Stone chip or stress crack?I started the discussion on March 18. I'm now waiting for my 4th windshield to be installed. the last one lasted 24 hours. Trading the car in.
I'd be careful driving around with crack in my car!!
No all are stress cracks covered by Hyundai. Except first one which apparently was a stone chip ghat cracked. I'm having my doubts.Stone chip or stress crack?
That is insane. Hyundai needs to get on the ball and resolve these problems.I started the discussion on March 18. I'm now waiting for my 4th windshield to be installed. the last one lasted 24 hours. Trading the car in.
My update. So as I previously mentioned, I got a crack from an impact that can only be described as the size of a pinpoint, literally, because that's what the dealership used to show me what caused the crack. The written response I got from HyundaiUSA Customer Care was ~"We are sorry to hear of the required repair for the windshield of your 2022 Tucson. We recommend continuing to work with your dealership. All requests for warranty coverage must originate from an authorized Hyundai dealership. You are welcome to seek a second opinion from a different authorized Hyundai dealership if you are dissatisfied by any diagnosis you have already received". Needless to say I'm not satisfied. As others have stated, replacement cost are astronomical with having to be calibrated for smart cruise,lka etc. Dealership doesn't do the glass, only calibration. Going with Safelite who does both and reluctantly doing OEM glass. I seriously considered doing aftermarket glass in hopes that it may be better than Hyundai's but Safelite couldn't guarantee their installation on the aftermarket. And of course the OEM is more expensive.
I have 2021 Hyundai Tucson, I do noticed stress cracks, I hardly drove 9K miles on local roads 45 Miles per hour. is Hyundai replaces it for free of cost?
1 - 20 of 24 Posts
Hyundai Tucson Forum
Tucson-Forum.com - Release Date, Pricing and Reviews on the new Hyundai Tucson. Join the Tucson Forum, Community And Owner’s Club
Full Forum Listing
Recommended Communities
