[garyahouse]

For my ICE Tucson Online and printed are the same. There are two chapters, 2 and 9, looking at both versions side by side I see there is no difference in chapters about using Synthetic.
Chapter 2 and Chapter 9 in both the paper and online manual have the same footnote "API SN PLUS (or above) Full synthetic grade engine oil." "If a lower grade engine oil (mineral oil including Semi-synthetic) is used, then the engine oil and engine oil filter must be replaced as indicated severe maintenance condition."

Chapter 9 in addition says Use only the specified engine oil (Refer to “Recommended Lubricants and Capacities” section in chapter 2)

Looks like I stand corrected. Thanks, Tampa for the input here. Will have to double check the version of online manual I was looking at.

 

[garyahouse]

Took some time to track down the online manual again. Read carefully what it says about engine oil, and maintenance schedules; then compared it with the manual that came with my car. Have to admit, I haven't dug into this stuff since the first week I had the car. They are completely different as the online source contains far more information. My owner's manual says nothing about oil type that I can find. Wondering why I'm not seeing what you're seeing??

 

[Tampa8]

Took some time to track down the online manual again. Read carefully what it says about engine oil, and maintenance schedules; then compared it with the manual that came with my car. Have to admit, I haven't dug into this stuff since the first week I had the car. They are completely different as the online source contains far more information. My owner's manual says nothing about oil type that I can find. Wondering why I'm not seeing what you're seeing??

Exact same place in my manual as online. Same pages.
2-14, At the bottom - "*1 : Requires API SN PLUS (or above) Full synthetic grade engine oil. If a lower grade engine oil (mineral oil including Semi-synthetic) is used, then the engine oil and engine oil filter must be replaced as indicated for severe maintenance condition "

Page 9-7 "L. Engine oil usage which is not recommended (Mineral type, Semi-synthetic, Lower grade spec, etc. "

Page 9-12, Page 9-13

 

[garyahouse]

I'm holding my paperback owner's manual in my hand. On the cover, it says "2023 Abridged Oner's Manual."
Section 2 has ONLY 8 pages.
Page 9-12 contains info about brake fluid ONLY.
Page 9-13 contains info about the battery ONLY.
I've read every page that deals with oil, and it says NOTHING about recommended oil type. ZILCH... NADA. I'm guessing they left it out on purpose. But WHY?

Common forum, anybody else out there with a 2.5 gas engine and this same owner's manual that came with the car?

The online manual, however does contain engine oil info on 9-12 and 9-13.

 

[Tampa8]

I'm holding my paperback owner's manual in my hand. On the cover, it says "2023 Abridged Oner's Manual."
Section 2 has ONLY 8 pages.
Page 9-12 contains info about brake fluid ONLY.
Page 9-13 contains info about the battery ONLY.
I've read every page that deals with oil, and it says NOTHING about recommended oil type. ZILCH... NADA. I'm guessing they left it out on purpose. But WHY?

Common forum, anybody else out there with a 2.5 gas engine and this same owner's manual that came with the car?

The online manual, however does contain engine oil info on 9-12 and 9-13.

You hadn't said you are looking at the abridged (shortened) version. I have the full version paper and online manual. If you read what the abridged manual is, and you will see;

"This Abridged Owner’s Manual will introduce you to the features and operation of your new HYUNDAI. To become familiar with your new HYUNDAI, you should download and read the complete Owner’s Manual from MyHyundai.com before driving your new vehicle. The complete Owner’s Manual contains additional important safety information and instructions intended to familiarize you with your vehicle’s controls and safety features so you can safely operate your vehicle. The Owner’s Manual also contains additional information about the maintenance for your vehicle. It is recommended that all service and maintenance on your vehicle be performed by an authorized HYUNDAI dealer. Authorized HYUNDAI dealers are prepared to provide high-quality service, maintenance and any other assistance that may be required.

The online full version is exactly as my full version paper manual.

 

[anadales]

I always prefer synthetic because its consistency is less affected by the temperature changes

 

[Gamma500]

(Moved to an existing thread)

As you know, Hyundai says 0W-20 for MY 2024 Tucson Hybrid, 0W-20 on oil cap but my Dealer says 5W-20 or 5W-30..without any explanation when asked. From past oil discussions elsewhere which have been beaten to death, viscosity difference doesn't really bother me but 0W apparently does have an additive profile that's different. Dealer will only provide 7,500 mile or 1 year free oil changes ( 3 years) while Corporate says treat all 1.6T motors as being in the "severe usage" category, therefore 5,000 mile/6 month change interval.

I know what I will do..0W-20 Quaker State (lower priced Shell line) or Pennzoil (higher tier Shell product) every 5K miles since this Hybrid ICE is stopping/starting frequently after my initial break in oil change at 2,000 miles. May let the Dealer slip in a freebie once a year as needed but no Quick Service bay Tech will be as fastidious as me.

My question for you'all is..has anyone heard a Dealer explain this point of difference ?

 

[Tucspouse]

"My question for you'all is..has anyone heard a Dealer explain this point of difference ?"

There appear to be several "points of difference" you're presenting. For the one about,
"As you know, Hyundai says 0W-20 for MY 2024 Tucson Hybrid, 0W-20 on oil cap but my Dealer says 5W-20 or 5W-30..without any explanation when asked. "

here goes,
-We're dealing with a dealer here.
-Too many but not all dealers don't trifle with such things as the owner's manual or manufacturer's recommended maintenance schedule and specifications wherever those will cause undo hardship on said dealers' margins, economies and convenience.
-So many vehicles use 5w-20 or 5w-30 nowadays that many dealers and quickie lube joints buy that one in bulk.
-Most any 5w- type oil can be (and usually is) 'Synthetic' or 'Synthetic Blend' 'not no synthetic nothing at all' types, and all those are generally cheaper than most all 0w- type which (at one time at least) are 'Full Synthetic', with tougher specs as you note, and hence a little more expensive.
-Dealers know full well the difference between "recommended" in the manual pertaining to maintenance, and "required" which is not in the manual.
-As it sounds you've already read the accountings that have been beaten to death, dealers' answer to the 1% of owners out of the 99 1/2% typical owners who even dare to ask a dealer what they're doing is going to be, "0W-20, 0W-30 - it's all the same. 0W-30 is a bigger number so don't worry your pretty little head, we're actually giving you better oil than in your owner manual. Now go have a free coffee and donut, and sit down and shut up. We're the professionals after all."
-So, (too many but not all) dealers consider it's perfectly legal for them to use anything they please for fluids as long as you don't demand they lower your car off the lift and you drive away.

For the one about,
"Dealer will only provide 7,500 mile or 1 year free oil changes ( 3 years) while Corporate says treat all 1.6T motors as being in the "severe usage" category, therefore 5,000 mile/6 month change interval."

here goes,
-The written verbiage of Hyundai's 3-Year Free Free Free Maint. Promo contains rather precise fine print.
-One feature is that any driving as defined in their long list as 'Severe Driving Conditions' is NOT included by that promo.
-As you say, the owner manual states it pretty simply, "You got a turbo, therefore you got a Severe Driving Conditions engine".
-That means the shortened maint. intervals are not recognized and oil gets changed Free only as frequently as the regular conditions.
-Any differences between the two schedules you pay for.

As far as your,
"I know what I will do..0W-20 Quaker State (lower priced Shell line) or Pennzoil (higher tier Shell product) every 5K miles "

that's exactly what I am doing. The owner manual (for whatever reason) actually states, "Hyundai prefers Quaker State products", so, wonderful, and QS it is. So far, the oil's been changed at 500 miles (with a test), and then the "maximum 1 year between changes" at 3,000 miles total (with a test). It would get changed again between a total 8k to 9k total miles, bbuuuut it'll get several of those "maximum 1 year between changes" well before all that.

Considering all the records kept documenting my maintenance, if the engine explodes in, let's see [10 yrs. warranty - 2 years old now = ] ~8 years from now, it'll be a hoot watching Hyundai try to wheedle out of replacing it.

 

[Tampa8]

(Moved to an existing thread)

As you know, Hyundai says 0W-20 for MY 2024 Tucson Hybrid, 0W-20 on oil cap but my Dealer says 5W-20 or 5W-30..without any explanation when asked. From past oil discussions elsewhere which have been beaten to death, viscosity difference doesn't really bother me but 0W apparently does have an additive profile that's different. Dealer will only provide 7,500 mile or 1 year free oil changes ( 3 years) while Corporate says treat all 1.6T motors as being in the "severe usage" category, therefore 5,000 mile/6 month change interval.

I know what I will do..0W-20 Quaker State (lower priced Shell line) or Pennzoil (higher tier Shell product) every 5K miles since this Hybrid ICE is stopping/starting frequently after my initial break in oil change at 2,000 miles. May let the Dealer slip in a freebie once a year as needed but no Quick Service bay Tech will be as fastidious as me.

My question for you'all is..has anyone heard a Dealer explain this point of difference ?

As simple as possible - Insist on 0W20. Otherwise get written confirmation directly from Hyundai that you can use a thicker viscosity. I would not let them put in anything but what Hyundai specifically says to use.

IMO not caring about viscosity may doom you later. Worrying about what brand is worrying for nothing -
If Hyundai denies a warranty claim it will be you who allowed the wrong oil to be put in, you would be stuck trying to sue the dealer. They are going to say you signed to allow them to use it.

As for frequency of oil changes - 100% with the Hybrid I would be changing the oil something like you will - every 5,000 miles but nothing really to do with severe service, but to limit dilution that all Hybrids are more subject to than an ICE.

 

[Deuce2295]

Twice had the dealer do the "free" oil changes and twice they used 5-30 semi syn. And twice now, I've come home and drained that oil and replaced with 0-20. Both times I have referred them to the owners manual regarding the correct weight oil. Just blew me off with typical dealer double speak BS.
Regarding "Hyundai recommends Quaker State", my 2022 has a sticker on the plastic radiator cover that recommends Shell Helix. I've never seen that for sale in a sticks and bricks around here.

 

[craigemde80]

Saw Shell Helix when working in Italy. The general take is that Pennzoil Platinum Euro may be the twin to some of their synthetics. Helix oils also came in euro car odd weights like M3's suggested 0W-60 which don't have Pennzoil equivalents Stateside. My 2024 has the Shell Helix and Quaker State decals.